469-949-2484‎

• Responsive, Reliable, Expert Guest Service: Everyone preaches customer service, but we've turned it up a notch. We call it guest service, because you aren't just a number to us—you're a guest; you're someone we want to warmly welcome in and show our hospitality to. We stay in touch — without being nosy, but if you have any questions, we're always a click away and ready to take your call/message with a smile.
• Free Shipping: At Space Saving Bed, we understand that shipping costs are one of the biggest barriers to purchasing your favorite pieces of furniture. So, we did what we do best — eliminated our guest's obstacles! No more unexpected costs at checkout, and no more feeling deflated when you're just about to complete your purchase. With us, you save space and you save money.
• No Sales Tax: Can it get any better than Free Shipping and Unmatched Guest Service? Why, yes it can! We are proud to offer no sales tax to most states excl. TX and WY. The subtotal is what you pay!
• Best Prices Online or We Discount the Difference: We offer the best prices online. Find a lower price? Just give our instantly responsive customer service team a call or a message, and we will discount the difference.
• Authorized Retailer For All Brands We Carry: As an authorized retailer, the products you buy from us will have a valid warranty. Ever have any doubts about our status? Just give the brand a call from their official website, tell them our company name, and they'll confirm with you. We have nothing to hide!

Once you place the order, we will process and begin preparing your order for shipment. Shipping will take 3-5 Business Days

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@spacesavingbed.com

Shipping Time

Orders ship within 3-5 business days of order placement.

Delivery Methods

We offer free standard curbside delivery. For certain products, we also offer white glove delivery or threshold delivery.

• Curbside Delivery: Drop-off at the curb; you will be responsible for bringing the product inside your home.
• Threshold Delivery: Need help handling the product to your home? Choose Threshold Delivery at checkout for the delivery team to handle the product to the first available room. *Does not include unpacking, assembly, or room of choice delivery.
• White Glove Delivery: Need help with assembly? Choose white glove delivery for the most premium delivery option, including room of choice delivery, unpacking, and assembly all by a reliable and fast team of two.

Transit Time

Estimated transit time is 2-5 business days.

Overall Delivery Time

Products will deliver within 2-3 weeks of order placement.

Assembly

Need help with assembly? If available, choose White Glove Delivery at checkout for full unpacking, assembly, and boxes removed from your home!

Cancellations

All orders may be cancelled or changed with no additional charges within 24 hours of order placement. If you placed your order at the end of the week or on a weekend, that deadline extends to the beginning of the business week. If you need help figuring out whether your order has shipped or not, please give us a call at 469-949-2484 and it will be our pleasure to help!

Returns

If you would like to return an item after it has arrived, you may do so as long as:

• The item is unopened and unused, thus in re-sellable condition.
• The box is in original condition and is not damaged
• NOTE: Some items are nonreturnable. Please see below for information on the specific brand or call us at 469-949-2484.

Please note: A restocking fee will be deducted from your refund, and return freight shipping will be your responsibility as the customer. Those are the same conditions you would get when shopping with other retailers, as the products are all directly from the manufacturer.

To initiate the return, please contact us via live chat, email, or phone. We will have to firstly approve your request. Once approved, we will email you confirmation, and walk you through the next steps to shipping your item back and receiving your refund. Your refund will be credited only to the original payment method used in your purchase, and you will receive it in 5-10 business days. If you have any questions about the return policy, please don't hesitate to contact us. It will be our pleasure to help!